No matter you’re running a restaurant, a hotel or any other business that includes hospitality supplies, then you probably might know as in what type of hospitality supplies you can use. For hotel and restaurant owners, client or customer satisfaction is attained not only by delivering the best services-good food and accommodations, but also the quality of hospitality supplies that are offered to patrons does matter.
Hence, it’s essential that you find a hospitality supplier who can offer both quality and affordable supplies for your business.
Service Quality
What kind of services does the supplier offer? Do they ensure that shipping and delivery of products are carried out carefully? Do they ensure that the products or supplies are handled with care during delivery to their destination? Do they offer client consultation and advice?
Availability Of Products
If you plan to adopt a theme for every season for your hotel or restaurant, then ensure that the hospitality supply firm or supplier you’re relying on can deliver different supplies that are ideal for every season. Also, you should ensure that they have items or supplies available for all season.
Offering Training On the Usage & Maintenance Of Supplies
At times hospitality supplies get damaged due to misuse or negligence, and it’s often attributed to the fact that few hotel or restaurant staff are not well-informed or have basic knowledge about the supplies. Luckily, there are suppliers who impart free training to the hotel staff as in how to use and take care of the supplies.
Payment Terms
Most hospitality supplier emphasize more on cash payments. But, you can negotiate on the terms and details based on the supplier you’re dealing with. For old and regular clients, paying through credit card is permissible.
Client Feedback
Client feedback is yet another way for you to know how reliable a particular hospitality supplier is. You can ask for references in your area from the supplier.
Shipping Cost & Delivery
Many suppliers provide shipping and delivery services particularly for clients who are situated in far-away areas. While, shipping and delivery services are not for free; some may be quite pricey. Check out if the supplier charges some additional fee for delivery services.
Online Shopping
Many companies and shops have started selling hospitality supplies online. Hence, giving the hotel or restaurant owner a simple and convenient means to buy supplies without having to meet in person with the supplier.
